Volkswagen UP

Third-party liability

Covers damage or injury you cause to other people, their vehicle, or their property. It does not cover damage to the rental car you are driving. If the other party is at fault, their insurance covers the damage. A police report may be required.

Accidental damage

Covers damage to the rental car caused by a road accident or collision.

Important: for accidental damage, a police report is often required. If the police do not come, you should be able to show that you made every possible effort to call them.

After any accident, take clear photos of the damage and the full scene (car position, road signs, plates), and upload them on the website as requested.

Natural disasters

Covers damage caused by natural events such as hail, flooding, storm, falling branches, or similar weather incidents.

Fire / Lightning

Covers damage caused by fire, burning, explosion, or lightning.

Damage while parked

Covers damage that happens while the car is parked, such as dents or scratches, including cases where the other party is unknown.

If available, take photos and try to obtain proof (nearby cameras, witnesses, parking ticket, or any useful detail).

Glass / Mirrors

Covers broken or cracked windows and damage to mirrors, such as windshield, side windows, rear window, and side mirrors.

Tyres

Covers tyre damage such as puncture or blowout. In some cases, wheel or rim damage may also be included.

Theft

Covers theft of the vehicle or attempted theft that causes damage.

A police report is typically required, and you may be asked to provide supporting documents (for example key return confirmation and incident details).

Underbody damage

Covers damage to the underside of the vehicle, such as the oil pan, exhaust, suspension parts, or underbody panels.

Cover abroad

The package keeps covering you when you drive outside Greece. Without this item, it covers you in Greece only.

Taking the car abroad also needs the host's permission: check the car's cross-border rules on this page before you book.

Road assistance

Provides help in case of breakdown or immobilization, such as towing, on site repair when possible, battery jump start, or lock out support.

If the car cannot continue, a replacement vehicle may be provided when available and when required by the assistance service.

Important note

In case of an incident, act quickly: ensure everyone is safe, contact the police when required, take clear photos, and upload all requested evidence on the website.

If you selected only basic coverage, keep in mind that many types of damage to the rental car may remain your responsibility. Always review what is included before you drive.